Vision. Persistence. Excellence. These are the mantras that drive Kenyon Price, a world-respected hospitality trainer and consultant, to effect change inside the world’s most luxurious hotels, resorts and restaurants. Price understands that in order for organizations that manage luxury products to have a competitive advantage, the real product is not the actual setting – it is the total guest experience. This means focus on every detail, from the way a cup of tea is served to the personal greeting by the bellman or waiter. It is this experiential focus that sets the Five-Star/Five-Diamond winners apart. And, it is this experiential focus that will win the guests over and over again, bringing return and value to the investor’s bottom line.

It takes an art skill to deliver this level of leadership, to implement these operational processes, to develop the key concepts necessary for this savvy market. The Art Of was formed by Kenyon Price as a forum for the methodologies, tools and processes he has fined-tuned and tested throughout the greatest hotels and restaurants in the world.