Hospitality is defined and delivered in many different ways, depending on the location, the people and the culture. Often these differences are viewed as obstacles, when in fact; there is great opportunity to exceed service expectations.

Having served some of the world’s greatest hotels in four continents, Kenyon Price is able to quickly assess the service and operational needs and adapt training and delivery methodologies to the cultural need for fast, measurable results.

What is the secret? Listen and absorb the local culture, including key words and phrases. Price teaches necessary skills by modeling and creates a forum where employees can converse in their own language. In the end, those that speak only in their native language can outperform those versed in the English language.