The first 30 days of a luxury hotel, resort or restaurant are the most critical to a strong launch and long-term success. The service training, market positioning and guest experience will determine the property’s future.

Kenyon Price has consistently managed numerous hotel and restaurant launches around the world. He and his team work quickly and efficiently to determine that all details are delivered in maximum form and adjustments are made as soon as possible. Details include:

• Service and style standards that define the brand
• Personal and professional Arrival and Departure experience
• Implementation of guest recognition and guest recovery programs to ensure repeat business
• Penetration of key market segments through innovative sales and marketing campaigns
• Evaluation and adjustments to operations management systems